Dear Provider,

The claims submission application on our Web portal does not allow editing or voiding of claims once they are submitted. A web enhancement to allow changes to claims submissions online is in the process of development and is expected to be implemented by 12/31/06.

In the interim, you may submit corrected claims on paper with a stamp indicating, "corrected claim". You may also use the message center/contact us function of the provider web portal to submit your changes. If using the web portal to submit a correction, please complete this form in its totality, including the member information and claims information and highlight the information that requires a correction for appropriate reimbursement. Once the enhancement to our system is updated, we will inform all providers by fax and through the banner messages area of the provider web portal.

If you have any questions, please contact our Provider Service Department, 1-866-231-1821 or contact your Provider Relations Representative.  

Sincerely,
Cynthia Butrico
Director of Claims
WellCare of Georgia